Useful Links

For Renters in Brent

All Renters

Disrepair, fire risks, overcrowding or lack of amenities:

Brent Private Housing Services,
Brent Civic Centre
Engineers Way
Wembley, London
HA9 0FJ, View Map
Phone:
Main Tel: 020 8937 2384
website:
www.brent.gov.uk/services-for-residents/housing/contact-us-about-housing

Energy saving, fuel costs or heating grants:

Energy Solutions North West London,
Planet House
Birchen Grove,
London, NW9 8RY, View Map
Phone:
Main Tel: 020 8200 4507
website:
www.energysolutions.org.uk

Fire safety Advice:

London Fire Brigade,
Community Fire Safety (Brent Team),
591a Harrow Road
Wembley, HA0 2EG, View Map
Phone:
Main Tel: 0800 028 44 28
website:
www.london-fire.gov.uk/

General advice:

Brent Citizens’ Advice Bureau
Main Tel: 0845 0505 250
Brent Comunity Law Centre
Main Tel: 020 8451 1122
Age UK Brent
Main Tel: 020 8961 9615

Homelessness, harassment or illegal eviction:

Brent Private Housing Services,
Brent Civic Centre
Engineers Way
Wembley,
London HA9 0FJ, 
View Map
Phone:
Main Tel:  020 8937 2000
Our of hours: 020 8937 1234
website:
www.brent.gov.uk/services-for-residents/housing/contact-us-about-housing 

Housing benefit or council tax benefit:

Brent Revenue & Benefits Service
Brent Civic Centre 
Engineers Way
Wembley, 
London HA9 0FJ, 
View Map
Phone:
Main Tel: 020 8937 1800
website:
www.brent.gov.uk/services-for-residents/benefits-and-money-advice/

Unfair terms in Tenancy Agreements:

Brent & Harrow Trading Standards
Brent Civic Centre 
Engineers Way 
Wembley HA9 0FJ View Map
Phone:
Main Tel: 020 8937 5555
website:
www.brent.gov.uk/business/trading-standards/

Landord fails to give Gas Safety Certificate:

Gas Safety Advice Line: 0800 300 363
website: www.hse.gov.uk/gas

Shelter

The housing & homelessness charity.  Contact Shelter's free housing advice helpline on 0808 800 4444 (calls are free from UK landlines and main mobile networks)

Citizens Advice Bureau

Citizens Advice Website provides advice for people who rent their home. You can also contact your local Citizens Advice Bureaux or call their national phone service on 03444 111 444,

More on contacting Citizens Advice.

National Union of Students 

If you are studying away from home, or moving in with friends, then these pages aim to give you some useful tips and advice to ensure that is a positive experience for you.

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Latest News

BAM, Brent Advice Matters, is a website built in partnership with five Brent advice.....

Advice4Renters Blog

Why not read our latest Blog Post or look through the list of older posts for lots of interesting articles.

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I'm truly very grateful for the assistance I received from your organisation and can confirm to be in a better position as a result of it…… up until this year, I had to put up with outrageous matters moving from home to home, letting myself be depressed just because I was not aware of the outstanding work you do.
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